Foxit Accessibility Conformance Report

(Based on VPAT® Version 2.4)

Name of Product/Version:

Foxit PhantomPDF 10.0 for Windows (English version)

Foxit PhantomPDF 10.0 for Windows (Multi-language version)

Foxit Reader 10.0 for Windows (English version)

Foxit Reader 10.0 for Windows (Multi-language version)

Report Date: Oct 2020

Product Description:

Foxit PhantomPDF provides a cost-e­ffective solution for business professionals to work securely with PDF documents and forms. It provides a full featured platform to view, create, edit, collaborate, share, secure, organize, export, OCR, and sign PDF.

Contact information: [email protected]

Notes:

Tested using the most common user journeys. The following tools were used: Create PDF; Export PDF; Edit PDF; Fill& Sign; Organize; Comment; Form; Protect; Share; Accessibility.

Evaluation Methods Used:

Testing Foxit PhantomPDF involved extensive use of leading assistive technology such as screen readers, and screen magnifiers, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0

Level A - Yes

Level AA - Yes

Level AAA - No

Web Content Accessibility Guidelines 2.1

Level A - Yes

Level AA - Yes

Level AAA - No

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

 

WCAG 2.x Report

Tables 1 and 2 also document conformance with:

  • EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

 

Table 1: Success Criteria, Level A

Notes:

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product provides text alternatives for non-text content.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product does not contain prerecorded audio-only or video-only media.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product does not contain prerecorded synchronized media.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product does not contain prerecorded video content that would require audio description or a media alternative.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most visual structure and relationship information such as the purpose of a button is provided through object information or in text. Exceptions include:

  • Disabled buttons
  • Dialog buttons like the “Options” button
  • Progress of actions like “Conversion”
  • Color pickers in “Preferences” for “Forms”, “Editing”, “Layout Grid”
  • Tools that rely on using the mouse, like adding Multimedia Annotations, cropping the pages in “Organize”

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product presents content in a meaningful sequence.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most elements do not rely on the use of one sense to use them. Exceptions include:

  • Live updates to fields in Comments Panel

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The application does not rely on the use of color to infer information.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product does not contain audio that plays automatically.

 

Authored Content (PDF): Authored content does not contain audio that plays automatically.

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most product functionality can be operated through a keyboard interface if the shortcuts are known to the user. Despite this, there are several items that rely on mouse only interactions. These functions are integral to being able to edit PDFs successfully. These failures include:

  • Inner scrolling regions not moving visual focus
  • Measurement Tool
  • Form fields creation with “Prepare Form” tool
  • Cropping a page
  • Link/Audio/Video comment creation
  • Mark for Redaction

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: Product functionality will not trap the keyboard focus.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Authored Content (PDF): Supports

Software: The product provides the ability to remap the shortcuts.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product does not contain controls or forms which require precise or minimum timing for operation.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product does not include elements which move, blink, scroll, or auto-update.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product does not contain flashing or blinking animated content.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (PDF): Supports

Software: This criterion does not apply to non-web software.

 

Authored Content (PDF): This criterion does not apply to non-web documents.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The titles of the software areas describe their purpose.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: Components will receive focus in a meaningful order.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The purpose of link text can be determined in context.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Authored Content (PDF): Supports

Software: The product does not contain functionality that uses multipoint or path-based gestures for operation.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Authored Content (PDF): Supports

Software: The product provides the ability to undo the function after completion or user can abandon all modifications to the document.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.2.5.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Authored Content (PDF): Supports

Software: The product provides text of the label to be presented visually.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Authored Content (PDF): Supports

Software: The product does not contain functionality that can be operated by device motion or user motion.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The language is programmatically determinable within the product. The language can be set by the user in “Preferences”.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: Components do not initiate a change of context when focused.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: Changes of context that occur automatically on user input are clearly indicated to the user before invoking them.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: Where input errors are automatically detected, items in error are identified, error messages are provided as text, and the error(s) are associated with the field for assistive technology to convey to the user.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

               

Software: Appropriate labels and instructions are provided when content requires user input.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The software is not implemented using markup languages.

 

Authored Content (PDF): The authored content is not implemented using markup languages.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software) – Not required
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Authored Content (PDF): Supports

Software: Name, role, and value can be programmatically determined for most controls in the Software. Exceptions include:

  • Tools that rely on using the mouse, like adding Multimedia Annotations, cropping the pages in “Organize”
  • Color picker in “Preferences” for “Forms”, “Editing”, “Layout Grid”

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

 

Table 2: Success Criteria, Level AA

Notes:

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

 

Software: The product does not contain live synchronized media.

 

Authored Content (PDF): Authored content does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product does not contain prerecorded video content that would require audio description.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Authored Content (PDF): Supports

Software: The product does not contain content that restrict its view and operation to a single display orientation.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.1.3.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Authored Content (PDF): Supports

Software: The purpose of each input field can be programmatically determined.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most text meets minimum contrast requirements. Exceptions include:

  • Additional text for fields like the settings in “Preferences” for “Tablet”, “Create PDF”

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product allows the user to zoom PDF content to resize text up to 200 percent without loss of content or functionality.

 

Authored Content (PDF): As a function of a PDF viewer application, the authored content can be zoomed up to 200 percent without loss of content or functionality.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product uses text instead of images of text.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.1.4.10 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Authored Content (PDF): Supports

Software: The product supports to reflow the content and functionality to ensure availability.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Authored Content (PDF): Supports

Software: Most text meets minimum contrast requirements. Exceptions include:

  • Additional text for fields like the settings in “Preferences” for “Tablet”, “Create PDF”

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Authored Content (PDF): Supports

Software: The software is not implemented using markup languages.

 

Authored Content (PDF): The authored content is not implemented using markup languages.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Authored Content (PDF): Supports

Software: The software is not implemented using markup languages.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (PDF): Supports

Software: This criterion does not apply to non-web software.

 

Authored Content (PDF): This criterion does not apply to non-web documents.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: Headings and labels are descriptive.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: Focusable elements have a visible keyboard focus indicator.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: Content is only presented in one language at a time.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (PDF): Supports

Software: This criterion does not apply to non-web software.

 

Authored Content (PDF): This criterion does not apply to non-web documents.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (PDF): Supports

Software: This criterion does not apply to non-web software.

 

Authored Content (PDF): This criterion does not apply to non-web documents.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Authored Content (PDF): Supports

Software: Where input errors are automatically detected, such as not entering a value that is required, most suggestions are provided to the user. Exceptions include:

  • Setting line with for Shape
  • Opacity setting in object preferences
  • Thickness setting in Annotation preferences

Authored Content (PDF): Authors can ensure that content meets this criterion.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The product does not process legal commitments or financial transactions, or modify user-controllable data.

 

Authored Content (PDF): Authors can ensure that content meets this criterion.

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Software: The software is not implemented using markup languages.

 

Authored Content (PDF): The authored content is not implemented using markup languages.

 

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria

Conformance Level

Remarks and Explanations

302.1Without Vision

Software: Partially Supports

Authored Content (PDF): Supports

Software: Basic workflows in the product are functional for users without vision. However, as highlighted in 1.3.1 Info and Relationships, 2.1.1 Keyboard, 3.3.3 Error Suggestion and 4.1.2 Name, Role, Value, there are several elements that are not labelled well.

 

Authored Content (PDF): Authors can create content which is functional without vision.

302.2 With Limited Vision

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most content is easy to use with limited vision. Exceptions are listed in 1.4.3 Contrast (Minimum), and 1.3.3 Sensory Characteristics.

 

Authored Content (PDF): Authors can create content which is functional with limited vision.

302.3Without Perception of Color

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most content in the product will be functional for users without perception of color. As noted in 1.4.3 Contrast (Minimum), some exceptions exist.

 

Authored Content (PDF): Authors can create content which is functional without perception of color.

302.4Without Hearing

Software: Supports

Authored Content (PDF): Supports

Software: No functionality within the product requires hearing.

 

Authored Content (PDF): Authors can create content which is functional without hearing.

302.5With Limited Hearing

Software: Supports

Authored Content (PDF): Supports

Software: No functionality within the product requires hearing.

 

Authored Content (PDF): Authors can create content which is functional with limited hearing.

302.6Without Speech

Software: Supports

Authored Content (PDF): Supports

Software: The product does not require user speech.

 

Authored Content (PDF): Authors can create content which is functional without speech.

302.7With Limited Manipulation

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most functions of the product are functional for users with limited manipulation who rely on keyboard access. The exceptions are noted in 2.1.1 Keyboard.

 

Authored Content (PDF): Authors can create content which is functional with limited manipulation.

302.8With Limited Reach and Strength

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most functions of the product are functional for users with limited reach or strength who rely on keyboard access. The exceptions are noted in 2.1.1 Keyboard.

 

Authored Content (PDF): Authors can create content which is functional with limited reach and strength.

302.9With Limited Language, Cognitive, and Learning Abilities

Software: Supports

Authored Content (PDF): Supports

Software: The product provides features for simpler, easier use by individuals with limited cognitive, language, and learning abilities. The product provides icons and supplements these with text.

 

Authored Content (PDF): Authors can create content which is functional with limited cognition.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.x section

See information in WCAG 2.x section

502 Interoperability with Assistive Technology

502.2.1 User Control of Accessibility Features

Supports

Accessibility features are included in the product and can be amended to suit the user needs.

502.2.2 No Disruption of Accessibility Features

Partially Supports

Keyboard shortcuts used in the application conflict with those used by assistive technology.

502.3 Accessibility Services

502.3.1 Object Information

Partially Supports

Most objects are named and identified correctly.  There are a few exceptions listed in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

502.3.2 Modification of Object Information

Partially Supports

See exception noted in 2.1.1 Keyboard.

502.3.3 Row, Column, and Headers

Supports

Tables used in the application use valid descriptions.

502.3.4 Values

Supports

Values have a meaningful description.

502.3.5 Modification of Values

Partially Supports

Values used in the application can be modified within the application.  There is an exception noted in 2.1.1 Keyboard.

502.3.6 Label Relationships

Supports

Labels are associated to the item they refer to.

502.3.7 Hierarchical Relationships

Supports

Relationships can be determined.

502.3.8 Text

Supports

Text items have a meaningful description.

502.3.9 Modification of Text

Partially Supports

Text can be modified within the application.  There is an exception noted in 2.1.1 Keyboard.

502.3.10 List of Actions

Supports

Actions that can be used require specific shortcuts for keyboard users to access have been listed in the user manual.

502.3.11 Actions on Objects

Partially Supports

There is an exception noted in 2.1.1 Keyboard.

502.3.12 Focus Cursor

Partially Supports

The focus cursor will change for buttons.

502.3.13 Modification of Focus Cursor

Partially Supports

Will repeat the format across the application except on buttons.

502.3.14 Event Notification

Does Not Support

Events are not communicated to assistive technology as noted in 1.3.1 Info and Relationships.

502.4 Platform Accessibility Features

Partially Supports

Accessibility features are not wholly supported as shown in the WCAG 2.x section.

503 Applications

503.2 User Preferences

Supports

User preferences are included in the product and can be amended to suit the user needs.

503.3 Alternative User Interfaces

Does Not Support

The user can amend preferences but cannot amend the user interface.

503.4 User Controls for Captions and Audio Description

503.4.1 Caption Controls

Not Applicable

No media is present in the application.

503.4.2 Audio Description Controls

Not Applicable

No media is present in the application.

504 Authoring Tools

504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)

See WCAG 2.x section

See information in WCAG 2.x section.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Supports

Exported documents keep the set accessibility formats.

504.2.2 PDF Export

Supports

PDFs export as intended.

504.3 Prompts

Supports

Prompts are handled as expected in the application.

504.4 Templates

Not Applicable

Templates were not covered in the application.

Chapter 6: Support Documentation and Services

Notes:

Criteria

Conformance Level

Remarks and Explanations

601.1 Scope

602 Support Documentation

 

 

602.2 Accessibility and Compatibility Features

Supports

User Manual for Foxit PhantomPDF lists and explains how to use the accessibility features in the software.

602.3 Electronic Support Documentation

See WCAG 2.x section

See information in WCAG 2.x section.

602.4 Alternate Formats for Non-Electronic Support Documentation

Not Applicable

Product documentation is presented in an electronic format.

603 Support Services

603.2 Information on Accessibility and Compatibility Features

Supports

Support services, provided via email, phone or online chat, can be used to discuss accessibility and compatibility features.

603.3 Accommodation of Communication Needs

Partially Supports

Support services, provided via email, phone or online chat, accommodate most communication needs of individuals with disabilities. For example, users without hearing or without speech may use the chat function as an alternative to phone support. Exceptions include:

  • Phone support may be used as an alternative to chat, but some functionality is limited. For example, phone calls do not enable users to send a file.

 

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Notes: According to C.4 Functional Performance, this section is informative only.

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Software: Partially Supports

Authored Content (PDF): Supports

Software: Basic workflows in the product are functional for users without vision.  However, as highlighted in 1.3.1 Info and Relationships, 2.1.1 Keyboard and 4.1.2 Name, Role, Value,, there are several elements that are not labelled well.

 

Authored Content (PDF): Authors can create content which is functional without vision.

4.2.2 Usage with limited vision

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most content is easy to use with limited vision.  Exceptions are listed in 1.4.3 Contrast (Minimum), and 1.3.3 Sensory Characteristics

 

Authored Content (PDF): Authors can create content which is functional with limited vision.

4.2.3 Usage without perception of color

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most content in the product will be functional for users without perception of color. As noted in 1.4.3 Contrast (Minimum), some exceptions exist.

 

Authored Content (PDF): Authors can create content which is functional without perception of color.

4.2.4 Usage without hearing

Software: Supports

Authored Content (PDF): Supports

Software: No functionality within the product requires hearing.

 

Authored Content (PDF): Authors can create content which is functional without hearing.

4.2.5 Usage with limited hearing

Software: Supports

Authored Content (PDF): Supports

Software: No functionality within the product requires hearing.

 

Authored Content (PDF): Authors can create content which is functional with limited hearing.

4.2.6 Usage with no or limited vocal capability

Software: Supports

Authored Content (PDF): Supports

Software: The product does not require user speech.

 

Authored Content (PDF): Authors can create content which is functional without speech.

4.2.7 Usage with limited manipulation or strength

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most functions of the product are functional for users with limited manipulation who rely on keyboard access. The exceptions are noted in 2.1.1 Keyboard.

 

Authored Content (PDF): Authors can create content which is functional with limited manipulation.

4.2.8 Usage with limited reach

Software: Partially Supports

Authored Content (PDF): Supports

Software: Most functions of the product are functional for users with limited reach or strength who rely on keyboard access. The exceptions are noted in 2.1.1 Keyboard.

 

Authored Content (PDF): Authors can create content which is functional with limited reach and strength.

4.2.9 Minimize photosensitive seizure triggers

Software: Supports

Authored Content (PDF): Supports

Software: The product provides features for simpler, easier use by individuals with limited cognitive, language, and learning abilities. The product provides icons and supplements these with text.

 

Authored Content (PDF): Authors can create content which is functional with limited cognition.

4.2.10 Usage with limited cognition, language or learning

Software: Partially Supports

Authored Content (PDF): Supports

Software: Basic workflows in the product are functional for users without vision.  However, as highlighted in 1.3.1 Info and Relationships, 2.1.1 Keyboard, and 4.1.2 Name, Role, Value, there are several elements that are not labelled well.

 

Authored Content (PDF): Authors can create content which is functional without vision.

4.2.11 Privacy

Software: Supports

Authored Content (PDF): Supports

Software: The product does not contain accessibility components that compromise the privacy of the user.

 

Authored Content (PDF): Authored content does not contain accessibility components that compromise the privacy of the user.

Chapter 5: Generic Requirements

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed functionality

5.1.2 General

5.1.2.1 Closed functionality

See 5.2 through 13

See information in 5.2 through 13

5.1.2.2 Assistive technology

See 5.1.3 through 5.1.6

See information in 5.1.3 through 5.1.6

5.1.3 Non-visual access

5.1.3.1 Audio output of visual information

See WCAG 2.x section

See information in WCAG 2.x section.

5.1.3.2 Auditory output delivery including speech

Not Applicable

Auditory output is not included in the application.

5.1.3.3 Auditory output correlation

Not Applicable

Auditory output is not included in the application.

5.1.3.4 Speech output user control

Not Applicable

Speech output is not included in the application.

5.1.3.5 Speech output automatic interruption

Not Applicable

Speech output is not included in the application.

5.1.3.6 Speech output for non-text content

Not Applicable

Speech output is not included in the application.

5.1.3.7 Speech output for video information

Not Applicable

Speech output is not included in the application.

5.1.3.8 Masked entry

Supports

Passwords are masked if set to be masked.

5.1.3.9 Private access to personal data

Supports

Personal data is secure in the application once signed in.

5.1.3.10 Non-interfering audio output

Not Applicable

No audio is part of the application.

5.1.3.11 Private listening volume

Not Applicable

No audio is part of the application.

5.1.3.12 Speaker volume

Not Applicable

No audio is part of the application.

5.1.3.13 Volume reset

Not Applicable

No audio is part of the application.

5.1.3.14 Spoken languages

Not Applicable

No audio is part of the application.

5.1.3.15 Non-visual error identification

Supports

Errors are defined for assistive technology.

5.1.3.16 Receipts, tickets, and transactional outputs

Not Applicable

No transactions are included in scope.

5.1.4 Functionality closed to text enlargement

Supports

Functionality is not affected by text enlargement.

5.1.5 Visual output for auditory information

Not Applicable

No audio is part of the application.

5.1.6 Operation without keyboard interface

5.1.6.1 Closed functionality

See 5.1.3.1 through 5.1.3.16

See information in 5.1.3.1 through 5.1.3.16

5.1.6.2 Input focus

Supports

Focus of input elements is shown as expected when not using the keyboard.

5.1.7 Access without speech

Supports

No functionality request for speech for operation.

5.2 Activation of accessibility features

Supports

The application allows preferences to be set for accessibility.

5.3 Biometrics

Not Applicable

Biometrics are not included in the application.

5.4 Preservation of accessibility information during conversion

Authored Content (PDF): Supports

Authored Content (PDF): Accessibility information is preserved upon conversion.  

5.5 Operable parts

5.5.1 Means of operation

Partially Supports

Most functions of the product are operable. The exceptions are noted in 2.1.1 Keyboard.

5.5.2 Operable parts discernibility

Supports

Operable parts are shown as focusable.

5.6 Locking or toggle controls

5.6.1 Tactile or auditory status

Not Applicable

Tactile or auditory status is not included in the application.

5.6.2 Visual status

Supports

Visual status of controls is discernable in the application.

5.7 Key repeat

Not Applicable

No key repeat is found in the application.

5.8 Double-strike key acceptance

Not Applicable

No double-strike key acceptance is found in the application.

5.9 Simultaneous user actions

Not Applicable

Simultaneous user actions are not in the application.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable.

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable.

Chapter 8: Hardware

Notes: Not Applicable.

Chapter 9: Web (See WCAG 2.x section.)

Notes:

Chapter 10: Non-web Documents

Notes:

Criteria

Conformance Level

Remarks and Explanations

10.0 General (informative)

10.1.1.1 through 10.4.1.3

See WCAG 2.x section

See information in WCAG 2.x section.

10.5 Caption positioning

Not Applicable.

 

10.6 Audio description timing

Not Applicable.

 

Chapter 11: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

11.0 General (informative)

11.1.1.1 through 11.4.1.3

See WCAG 2.x section

See information in WCAG 2.x section.

11.5 Interoperability with assistive technology

11.5.1 Closed functionality

11.5.2 Accessibility services

11.5.2.1 Platform accessibility service support for software that provides a user interface

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.2 Platform accessibility service support for assistive technologies

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.3 Use of accessibility services

Not Applicable

The accessibility services are not in scope for this audit.

11.5.2.4 Assistive technology

Not Applicable

Not Applicable

11.5.2.5 Object information

Partially Supports

Most objects within the application are defined correctly. However, objects are not always defined correctly as outlined in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

11.5.2.6 Row, column, and headers

Supports

Tables are defined in an accessible way.

11.5.2.7 Values

Supports

Values have a meaningful description.

11.5.2.8 Label relationships

Partially Supports

Most elements are associated with their labels correctly. However, as highlighted in 1.3.1 Info and Relationships, and 4.1.2 Name, Role, Value, there are elements that are not labelled well.

11.5.2.9 Parent-child relationships

Partially Supports

Basic workflows in the product are functional for users without vision. However, as highlighted in 1.3.1 Info and Relationships, 2.1.1 Keyboard, and 4.1.2 Name, Role, Value, there are several elements that are not labelled well and rely on sight to use the tools.

11.5.2.10 Text

Supports

Text is used throughout the application to allow users to understand context.

11.5.2.11 List of available actions

Supports

Menus will provide all available actions within the application and help is available.

11.5.2.12 Execution of available actions

Does Not Support

Most product functionality can be operated with a mouse and some for the keyboard. There are several items that rely on mouse only interactions as outlined in 2.1.1 Keyboard.

11.5.2.13 Tracking of focus and selection attributes

Supports

Items in the application will show focus or selection.

11.5.2.14 Modification of focus and selection attributes

Supports

It is possible to change focus and selection preferences in the application.

11.5.2.15 Change notification

Does Not Support

Visually notifications are catered for. Notifications are not announced to blind users as highlighted in 1.3.1 Info and Relationships.

11.5.2.16 Modifications of states and properties

Partially Supports

Almost every item can be amended. Inbuilt settings cannot be changed and other items outlined in 2.1.1 Keyboard.

11.5.2.17 Modifications of values and text

Partially Supports

Almost every item can be amended. Inbuilt settings cannot be changed and other items outlined in 2.1.1 Keyboard.

11.6 Documented accessibility usage

11.6.1 User control of accessibility features

Supports

The accessibility features can be amended as required.

11.6.2 No disruption of accessibility features

Partially Supports

The application has lots of keyboard shortcuts that work well. However, single key shortcuts can conflict with assistive technology but the user can amend them.

11.7 User preferences

Supports

Users can change their preferences within the application.

11.8 Authoring tools

11.8.1 Content technology

11.8.2 Accessible content creation

See WCAG 2.x section

See information in WCAG 2.x section.

11.8.3 Preservation of accessibility information in transformations

Does Not Support

Notifications are not announced to blind users as highlighted in 1.3.1 Info and Relationships.

11.8.4 Repair assistance

Supports

Users can contact the helpdesk or use the inbuilt options to change the application.

11.8.5 Templates

Supports

Templates are used within the application or can be imported.

Chapter 12: Documentation and Support Services

Notes:

Criteria

Conformance Level

Remarks and Explanations

12.1 Product documentation

12.1.1 Accessibility and compatibility features

Supports

User Manual for Foxit PhantomPDF lists and explains how to use the accessibility features in the software.

12.1.2 Accessible documentation

See WCAG 2.x section

See information in WCAG 2.x section.

12.2 Support Services

12.2.2 Information on accessibility and compatibility features

Supports

The support services, provided via email, phone or online chat, can be used to discuss accessibility and compatibility features.

12.2.3 Effective communication

Partially Supports

Support services, provided via email, phone or online chat, accommodate most communication needs of individuals with disabilities. For example, users without hearing or without speech may use the chat function as an alternative to phone support. Exceptions include:

  • Phone support may be used as an alternative to chat, but some functionality is limited. For example, phone calls do not enable users to send a file.

12.2.4 Accessible documentation

See WCAG 2.x section

See information in WCAG 2.x section.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not applicable