Foxit PDF Secure RMS Protector
- In the SharePoint environment, do we need to perform iisreset after installing the Foxit PDF Protector?
Yes. Foxit PDF Protector will not work immediately when it is installed. Please perform iisreset to ensure that the SharePoint server invokes Foxit PDF Protector.
- Why is the PDF downloaded from the SharePoint Document Library still unprotected after installing the Foxit PDF Protector?
First, check that the IRM protection rules have been configured in the SharePoint Document Library. For example, ([Library Name]->Setting->Information Rights Management Settings->Restrict permission to documents in this library on downloads).
Then, clear your browser’s Temporary Internet Files. For example, (IE8: Internet Options->General->Delete->check Temporary Internet files->click delete).
- Why doesn’t the Foxit PDF Protector work after being used for some period of time?
Because you can only use the Free Trial version for 30 days. If you want to continue using the Foxit PDF Protector, please contact us by sending an email to email@example.com to get the formal product license.
- I got the authorized license file. How can I use it?
Please copy the license file to the same folder where you installed Foxit PDF Protector.
Note: Please ensure that all the users in the domain have the basic permission to “Read” and “Read & Execute”, or the license file may not work.