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Notifying Foxit of Security Issues

Note: Foxit Reassures Customers in PDF false Virus Snafu

Foxit takes security very seriously and aims to quickly deal with any security related problem associated with a Foxit product. In our effort to serve you best, please report potential security vulnerabilities at support@foxitsoftware.com.

Click here to check Foxit security bulletins.

How to send security reports:

When to report a security issue associated with a Foxit product or any Foxit website, including Foxit-hosted web applications, please do so at support@foxitsoftware.com.

The mail will be monitored by Foxit’s Technical Team. We will respond appropriately to reports of a new security issue with any Foxit product. To help us research and respond effectively, please include the following information in your email:

  • A subject that includes "Security vulnerability".
  • A complete description of the problem. 
  • An explanation of how you found the problem and how it can be reproduced. 
  • The appropriate URL if that is relevant. 
  • Any relevant system information (e.g. OS version, database, SMTP server, etc). 
  • Version and edition of all the Foxit Corporation involved. 
  • Your contact information including name, phone and email in case we need to contact you to get additional information.